Shipping & Delivery

All orders placed online would be shipped & delivered same day for as long as the order was placed on or before 4:00pm and on some instances orders would be delivered within 1-2business days via DHL

2. ORDER STATUS & TRACKING

All orders placed from Monday to Sunday (excluding public holidays) will be processed and shipped same day upon confirmation of payment, from our fulfillment centres. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Once the order has been dispatched, an email confirmation will be sent to you and if you’re an interstate customer we would provide you with a DHL tracking number for your package. You may check and track the delivery status of your orders with the DHL Tracking Number we provided to you once your order has shipped. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners(DHL) and their affiliates. However, rest be assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, Verve, Interswitch and POS terminals upon delivery. Please visit www.paystacks.com for more information. We also accept payments via Bank transfers.