Returns & Exchanges

RETURNS & EXCHANGES POLICY

We want you to be happy with your purchase and we apologize if you’re not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

• All items must be in their original packaging with product tags intact
• All items must be unworn, unused, unwashed and in its original condition
• Footwear should have no scuff marks on its outsole
• Originals receipts/Invoice would need to be included
• All Items must be returned within 48hrs of receipt 

If none of the above conditions are met, we regret to inform you that we would be unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

Items sold on Sales are non-exchangeable

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be made within 48hrs from the day it was received. All requests for returns however, would need to be strictly made by email at returns@wearhighstreet.com or through WhatsApp +234 704 371 4514.

2. EXCHANGES AT OUR STORE

2.1 You will need to bring your original invoice together with the item(s) in its original condition and packaging to our offices.

2.2 You will be entitled to an exchange of any item(s) in the store immediately after evaluation by our retail associates that it is valid for return/exchange.

2.3 If the value of the exchange item(s) is higher than the original item(s), you will be required to top up the difference in cash.

2.4 There will be no refund if the value of the exchange item(s) is lower than the original item(s).

3.10 All returns and exchanges would need to be shipped to :

HighStreet Clothings

Unit E, Victoria Bay Estates

#Orchid Hotel Road -Opp Chevron – Lekki – Lagos

Tel: +234 704 371 4514

4. OTHER TERMS & CONDITIONS

4.1 All items that are returned and exchanged, can only be made once.

4.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order

4.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

4.4 HighStreet Clothings makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose

4.5 Such returns are at all times governed by the provisions of the Consumer Protection (Fair Trading) Act of The United Kingdom & Nigeria Respectively

4.6 All decisions made by www.wearhighstreet.com is final

5. REPAIR POLICY

We offer repair services for all our products. Kindly visit our store in London & Lagos for more information or contact us at sales@wearhighstreet.com